Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the kresmolavi.top website and our enterprise workflow performance analytics services provided by kresmolavi.top AG, a company registered in Austria with registration number FN745896a.

By accessing or using our website kresmolavi.top or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Acceptance of Terms

By accessing and using the kresmolavi.top website or engaging our enterprise workflow performance analytics services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and kresmolavi.top AG.

If you are accessing our website or services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" refer to both you as an individual and the entity you represent.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after such changes constitutes your acceptance of the modified Terms.

Company Information

kresmolavi.top AG is a company incorporated under Austrian law with the following details:

• Company Name: kresmolavi.top AG
• Registration Number: FN745896a
• VAT Number: ATU74362591
• Registered Address: Ringstraße 50, 1031 Vienna, Austria
• Email: [email protected]
• Phone: +43 18008043

Services Description

kresmolavi.top AG provides enterprise workflow performance analytics services, including but not limited to:

• Workflow performance assessment and analysis
• Process optimisation strategy development
• Analytics implementation and deployment
• Performance monitoring and reporting
• Team training and development programmes
• Compliance and governance consulting

Detailed service descriptions, specifications, and deliverables will be outlined in separate service agreements or statements of work executed between kresmolavi.top AG and the client.

User Obligations

When using our website or services, you agree to comply with all applicable laws and regulations and to use our services only for lawful purposes. You are responsible for ensuring that your use of our services does not violate any applicable laws or third-party rights.

Prohibited Uses

You may not use our website or services to:

• Violate any applicable local, national, or international laws or regulations
• Transmit or distribute any harmful, threatening, abusive, or defamatory content
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the operation of our website or services
• Use automated systems to access our website without permission
• Collect or harvest personal information about other users
• Impersonate any person or entity or misrepresent your affiliation
• Engage in any activity that could damage our reputation or business interests

Account Responsibilities

If you create an account to access our services, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use of your account
• Providing accurate and current information
• Updating your information as necessary to keep it current and accurate

Intellectual Property

The kresmolavi.top website and all content, features, and functionality are owned by kresmolavi.top AG and are protected by international copyright, trademark, and other intellectual property laws. This includes but is not limited to text, graphics, logos, images, software, methodologies, and analytical frameworks.

Our Rights

All intellectual property rights in our website, services, methodologies, reports, and deliverables remain the exclusive property of kresmolavi.top AG unless otherwise specified in a separate written agreement. You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

Client Data and Intellectual Property

We respect your intellectual property rights and confidential information. Any data, information, or materials you provide to us in connection with our services remain your property. We will use such information solely for the purpose of providing our services and in accordance with our Privacy Policy and any applicable confidentiality agreements.

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our website for its intended purpose. This licence does not include any right to:

• Resell or make commercial use of our website or services
• Download or copy account information for the benefit of another party
• Use data mining, robots, or similar data gathering tools
• Reverse engineer any aspect of our website or services

Service Terms and Conditions

Specific terms for our enterprise workflow performance analytics services will be detailed in separate service agreements. These Terms of Service provide the general framework, whilst individual service contracts will specify deliverables, timelines, pricing, and other project-specific details.

Service Availability

Whilst we strive to provide continuous access to our website and services, we do not guarantee uninterrupted availability. We may suspend or restrict access for maintenance, updates, or other operational reasons. We will provide reasonable notice of planned maintenance when possible.

Client Cooperation

Successful delivery of our analytics services requires cooperation from our clients, including:

• Providing timely access to necessary data and information
• Making key personnel available for consultations and meetings
• Responding promptly to requests for feedback and approvals
• Ensuring compliance with any security or access requirements

Payment Terms

Payment terms for our services will be specified in individual service agreements. Unless otherwise stated, payments are due within 30 days of invoice date. All prices are quoted in Euros (EUR) and are exclusive of applicable taxes unless specifically noted otherwise.

Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue payments.

Confidentiality

We understand that our clients may share sensitive business information with us in the course of providing our services. We are committed to maintaining the confidentiality of all client information and will not disclose such information to third parties without proper authorisation, except as required by law or as necessary to provide our services.

Both parties agree to maintain confidentiality of any proprietary or sensitive information shared during the course of our business relationship. This obligation survives the termination of any service agreement.

Limitation of Liability

To the maximum extent permitted by applicable law, kresmolavi.top AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our website or services.

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the total amount paid by you to kresmolavi.top AG for the specific services giving rise to the claim during the twelve (12) months preceding the claim.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Whilst we strive to provide accurate and reliable analytics services, we do not warrant that:

• Our services will meet your specific requirements
• Our services will be uninterrupted, timely, secure, or error-free
• The results obtained from our services will be accurate or reliable
• Any errors in our services will be corrected

Professional Services Disclaimer

Our analytics services are provided for informational and advisory purposes. Any recommendations or advice provided should be considered in the context of your specific business circumstances. You are responsible for making your own business decisions and should consult with appropriate professional advisors as necessary.

Indemnification

You agree to defend, indemnify, and hold harmless kresmolavi.top AG, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content or information you provide to us

Governing Law

These Terms and any disputes arising from or relating to these Terms or our services shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms will be brought exclusively in the competent courts of Vienna, Austria, and the parties hereby consent to the personal jurisdiction and venue of such courts.

European Union Regulations

As a company operating within the European Union, we comply with applicable EU regulations including but not limited to the General Data Protection Regulation (GDPR) and other relevant directives and regulations.

Dispute Resolution

Before initiating any formal legal proceedings, the parties agree to attempt to resolve any disputes through good faith negotiations. If such negotiations are unsuccessful, disputes may be resolved through mediation or arbitration as agreed by the parties.

Termination

These Terms remain in effect whilst you use our website or services. You may terminate your use of our services at any time by ceasing to access our website and discontinuing use of our services.

We may terminate or suspend your access to our website or services immediately, without prior notice or liability, if you breach these Terms or engage in conduct that we determine to be inappropriate or harmful to our business or other users.

Effect of Termination

Upon termination:

• Your right to access and use our website and services will cease immediately
• Any outstanding payment obligations will become immediately due
• Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law will survive termination
• We will handle any personal data in accordance with our Privacy Policy and applicable data protection laws

Service-Specific Termination

Termination terms for specific analytics services will be outlined in individual service agreements. Generally, either party may terminate a service agreement with appropriate notice as specified in the relevant contract.

Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms that is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond the reasonable control of such party.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and kresmolavi.top AG regarding the use of our website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms of Service, please contact us: